Shipping &

Delivery

Where does The Tea Chest deliver to?

We deliver to any address in South Africa.

When and how does The Tea Chest do deliveries?

We have partnered with The Courier Guy for all our deliveries. There is a tracking number for each order and delivery status can be checked on https://thecourierguy.pperfect.com/.

Deliveries take place on weekdays only. We do not deliver on weekends or public holidays.

How long does delivery take?

All our orders are dispatched from Cape Town. Depending on where you are based, delivery takes between 2 – 5 working days. Please note that if you place an order after office hours, it will be processed the following day. If you place an order over the weekend, it will only be processed on Monday.

How much does delivery cost?

Delivery is FREE for orders over R 1,000. For all other orders delivery fee is fixed at either a local or a national rate. The delivery charge will be displayed during the check-out process.

What address do I need to provide?

We cannot deliver to a postal box and therefore require a physical address with as much detail as possible, including a contact phone number.

Can I collect my order in person?

Unfortunately, there is no way for you to pick up the order in person at the moment.

Does The Tea Chest ship internationally?

No, we only deliver within South Africa.